Refund, Cancellation & Purchase Policy

Effective Date: August 6, 2026

This Refund, Cancellation & Purchase Policy applies to purchases made through 2ndLifeClub.com and services offered by 2nd Life Club.

Unless a specific product or service states otherwise at the time of purchase, all purchases are subject to this policy.

Please review the applicable terms before completing your purchase.

Coaching Memberships and Group Programs

2nd Life Club coaching memberships and recurring group programs are paid in advance for the upcoming monthly billing period.

Depending on the membership selected, your monthly membership may include one, two, or four live 50-minute group coaching sessions during the applicable monthly billing period.

Recurring memberships automatically renew each month using the payment method provided at checkout until canceled.

Once a monthly membership payment has been processed, that payment covers the upcoming monthly billing period and is nonrefundable except where required by law.

Monthly membership payments are not prorated or partially refunded if you cancel during a billing period, decide not to participate, or do not attend all available sessions.

Missed sessions are not refunded, credited, transferred, exchanged, or carried forward to another billing period unless 2nd Life Club specifically agrees otherwise.

Canceling a Recurring Membership

You may cancel a recurring membership through the Stripe customer portal.

Cancellation takes effect at the end of the monthly billing period that has already been paid.

You will retain access to your membership through the end of that paid billing period.

To prevent the next monthly charge, your cancellation must be completed before your next scheduled billing date.

Canceling a membership does not create a refund for a payment that has already been processed.

Scheduled Coaching Services

Payments for coaching sessions, consultations, workshops, classes, or other scheduled services reserve time and availability for the purchase.

If a particular service has specific cancellation, rescheduling, attendance, or no-show terms, those terms will be provided at checkout, booking, or registration and will apply to that service.

Failure to attend or use a purchased service does not automatically entitle the purchaser to a refund.

Dating App Profile Reviews and Personalized Services

Dating App Profile Reviews, Dating App Profile Review & Rewrite services, and other personalized services involve work prepared specifically for the purchaser.

If you wish to cancel a personalized service, contact 2nd Life Club as soon as possible.

Once personalized work has begun, the purchase is nonrefundable except where required by law.

Failure to submit requested questionnaires, screenshots, photographs, profile information, or other materials needed to complete the service does not create a right to a refund after the applicable service period has begun.

Digital Products and Downloads

Digital products and electronically delivered materials are final sale once access has been provided.

This includes downloadable guides, workbooks, worksheets, templates, courses, recordings, digital resources, educational materials, and other electronically delivered content.

Once an order has been submitted and the digital product, download link, access credentials, or digital content has been delivered or made available to the purchaser, the purchase is nonrefundable except where required by law.

A purchaser is not entitled to a refund because they choose not to download, open, view, access, or use digital content after it has been made available.

Because digital products cannot be physically returned after delivery or access has been provided, all such sales are considered final.

Courses, Webinars and Other Digital Programs

Unless otherwise stated at the time of purchase, courses, webinars, recorded programs, digital workshops, and similar educational products are nonrefundable once access to the program or materials has been provided.

If a live program has separate cancellation or attendance terms, those terms will be disclosed with that particular offering.

Other Products and Services

2nd Life Club may offer additional products, services, events, programs, or resources in the future.

Unless separate refund, return, cancellation, or exchange terms are displayed for a particular offering, this Refund, Cancellation & Purchase Policy will apply.

If a particular product has different terms, the terms disclosed for that product at the time of purchase will control.

Physical Products

If 2nd Life Club offers physical merchandise or other tangible products, any return or exchange eligibility will be stated with the applicable product or at checkout.

Where no separate return policy is provided, please contact 2nd Life Club before attempting to return a physical product.

Nothing in this policy limits rights that cannot legally be waived, including rights that may apply to defective, damaged, incorrectly supplied, or undelivered products.

Change of Mind and Nonuse

Except where required by law or specifically stated otherwise, refunds will not be provided because a purchaser changes their mind, no longer wishes to participate, misses a session, does not use a purchased service, does not access delivered digital content, or decides after purchase that the product or service is no longer needed.

Services Canceled by 2nd Life Club

If 2nd Life Club is unable to provide a purchased service, session, program, or product, 2nd Life Club may provide an appropriate rescheduling option, replacement, credit, or refund depending on the circumstances.

Payment Disputes

If you believe you were charged incorrectly or have a question about a purchase, please contact 2nd Life Club before initiating a payment dispute so we have an opportunity to review and resolve the issue.

Submitting a payment dispute does not change the terms of this policy or create a right to a refund that would not otherwise apply.

Exceptions Required by Law

Nothing in this policy is intended to limit or waive any consumer right that cannot legally be waived.

If applicable law requires a refund, cancellation right, return right, or other remedy in a particular circumstance, 2nd Life Club will comply with that requirement.

Changes to This Policy

2nd Life Club may update this Refund, Cancellation & Purchase Policy periodically as products, services, or business practices change.

The Effective Date at the top of this page indicates when the policy was most recently updated.

Contact

If you have a question about a purchase, cancellation, refund, or this policy, contact:

2ndlifeclub2day@gmail.com